MedLink
From July 2025, we will be using a new system for chronic disease reviews called ‘Medlink’. This system is being used in many GP practices across the country and allows patients to fill out online reviews for their chronic health conditions. It also provides patients with links to useful resources to support your health which you should find very helpful.
As part of your annual birth month review you will be sent an invitation with a link to a personalised health questionnaire. We hope that you find the new system a comprehensive and focused approach to your health. The questions are easy to follow and can be filled out in your own time. We do ask that you complete and return your online questionnaire as promptly as possible.
How does it work?
You will be sent an invitation primarily by email or text message, with a link to complete your personalised health questionnaire. Depending on the condition/s you have, you may then be asked to book an appointment for e.g. blood test, foot check in the surgery to complete the data collection part of your review.
Once all of your results are back, these are automatically sent to an appropriate clinician to review. At this stage they will decide whether they are satisfied with the results and let you know if your review is complete, or if a follow up is required. In some cases, you will not need to attend for a face to face review. You will be informed of this by a member of the team and instructions of what to do next.
I can’t use the internet, what do I do?
If you aren’t able to complete the health questionnaire online, we can offer a more traditional route of booking in your review appointments as previously
Patient Feedback from Other Practices
“The app was really helpful and I found it very informative and a useful thing to do. It was the right balance of questions and information and not too long. Thank you..”
“This is a brilliant system. While I understand the need for regular check ups this takes away pressure of appointments for both surgery and patient.”
“Unlike some e-consultation systems this was clear and easy to use and I actually preferred it to the annual reviews I have had in the past”
“I think it’s great. It only took a few minutes to complete. Felt happy I could still request a face to face review if I felt I needed it. Saves me and you time”
“Fabulous idea. Easy to follow questions, cover all bases. Highly recommended”
“This feels very simple and empowering”
“Saves so much time, rather than having to make an appointment at the doctors for a review, love this”
“The reason this online system is so useful is that it does not need a login email address or password and it is not necessary to grapple with websites”