Wednesday 6th July 2022
The practice will be closed for essential training from 1 pm on Wednesday 6th July. We will reopen as normal at 8.30am on Thursday morning.
Whilst we are closed the following options are still available to patients:
* call 111 with urgent medical problems and queries that cannot wait until
we reopen on Friday.
* Call 999 or visit A&E for any life threatening emergencies.
* For minor injuries, visit the Minor Injuries Unit in Oswestry or at
Whitchurch Community Hospital.
* For minor illnesses or advice on medication, please call or visit
your Pharmacy.
We get very few opportunities to have essential training for our whole team and we thank you for your understanding.

Practice Hours

Opening Times

Please select a site

When We Are Closed

When the practice is closed, if you need medical assistance before the practice reopens, please call 111.

Please only ring the out-of-hours number when the practice is closed (between 18:30 – 08:00 Weekdays and between 18:30 Friday and 08:00 Monday).

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.


Please be aware that the Claypit Street Site is closed on a Wednesday and a Thursday during June and July
In addition to this, please note that the site is also closed on:
Friday 10th June
Friday 17th June
Friday 24th June 
Friday 8th July
Monday 11th July afternoon
Friday 15th July
Friday 22nd July
Friday 29th July
Please contact the Bridgewater Site for any appointments or queries. 
Kind Regards 


Prescription Ordering

From the 1st September 2021 we will no longer accept repeat prescription requests via our surgery email address.  

*You can use this e-mail for the following reasons ONLY: If you are from a carehome, ordering your contraceptive pill or are on fixed date ordering.

Please use the instructions below to order your repeat prescription.

For patients registered with a Shropshire GP practice, you can e-mail: shropshire.pod@nhs.net

You will receive an auto-response and you will be asked to provide ALL of the following information in your request.

If it is not included, we cannot guarantee that it will be processed:

  • Registered GP practice:
  • Full name:
  • Date of birth:
  • First line of address:
  • Name of drug, strength, dose and formulation (tablet, cream, inhaler etc):
  • How many days of each medication you have left:
  • Nominated pharmacy:
  • Your contact number:

If you are ordering on behalf of someone else, you also need to provide the following information:

  • Your name:
  • Your relationship to the patient:

The POD team does not store or hold your personal data, so it is important that you provide all of the relevant information in every request. Without this, staff may be unable to process your request.

Once processed, you will receive a confirmation and your prescription should be available to collect at your nominated pharmacy within four working days.

If POD staff need to contact you with any queries regarding your medication request, they will do so on the contact number you provide in your email. If they are unable to contact you, a reply email will be sent.

The email inbox is only monitored during POD opening hours. If your medication request is received Monday to Friday (exc. bank holidays) between 8am and 5pm, we aim to process it within 24 hours.

If your request is urgent (required within 24 hours), then please call POD directly on the following number: 03333 583 509

Care Quality Commission

The Care Quality Commission is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England.

The CQC monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what it finds, including performance ratings to help people choose care.