We are committed to protecting your privacy and personal data. Our Privacy notice (linked above) will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you. It is important that you read our privacy notice. This has been updated to reflect changes to the Data Protection Act in May 2018 (GDPR).

You can visit our website without telling us who you are and without revealing any information about yourself. If you use our website to make contact with us you will, however, be required to provide your name and contact details. This information is not retained on our website but may be used to enable us to contact you to respond. To use electronic services on our website you will need to have set up a User ID and Password to protect your personal information. Please ask at Reception for more information.

Our website may contain links to other third party websites of interest, plug ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not have any control over these third party websites and are not responsible for their privacy statements. When you leave our website we encourage you to read the privacy notice of every website you visit.

Children Privacy Notice v4 January 2024

Candidate Privacy Notice v3.2

COVID19 Privacy Notice v7 January 2024

Heidi AI

Patient Privacy Notice

January 2022

Due to the pandemic our practice has decided to outsource our medical reporting to Medi2data, who will process your report using eMR.

What is eMR/Medi2data?

Medi2data are a NHS Digital accredited company who have developed a digital system called eMR, which enables GP practices to create digital, GDPR compliant medical reports.

eMR helps GP Surgeries with data security, speed and efficiency

eMR also helps you to easily see your medical data, stay in control of it and decide who you want to share it with.

Medi2data has worked hard to develop their NHS GP IT Futures accredited technology, eMR, which interfaces with our GP practice’s system to extract your medical record. This means you can receive a full copy of that information securely and share it with others as you wish, keeping your data safe.

If you wish to speak to a member of the eMR team regarding your medical report or any concerns you may have regarding your data, please contact the eMR team directly on:

Phone - 0333 3055 774

Email - connect@medi2data.com

Medlink

From July 2025, we will be using a new system for chronic disease reviews called ‘Medlink’.  This system is being used in many GP practices across the country and allows patients to fill out online reviews for their chronic health conditions.  It also provides patients with links to useful resources to support your health which you should find very helpful.

As part of your annual birth month review you will be sent an invitation with a link to a personalised health questionnaire. We hope that you find the new system a comprehensive and focused approach to your health. The questions are easy to follow and can be filled out in your own time.  We do ask that you complete and return your online questionnaire as promptly as possible.

How does it work?

You will be sent an invitation primarily by email or text message, with a link to complete your personalised health questionnaire. Depending on the condition/s you have, you may then be asked to book an appointment for e.g. blood test, foot check in the surgery to complete the data collection part of your review.

Once all of your results are back, these are automatically sent to an appropriate clinician to review. At this stage they will decide whether they are satisfied with the results and let you know if your review is complete, or if a follow up is required. In some cases, you will not need to attend for a face to face review.  You will be informed of this by a member of the team and instructions of what to do next.

I can’t use the internet, what do I do?

If you aren’t able to complete the health questionnaire online, we can offer a more traditional route of booking in your review appointments as previously

Patient Feedback from Other Practices

“The app was really helpful and I found it very informative and a useful thing to do. It was the right balance of questions and information and not too long. Thank you..”

“This is a brilliant system. While I understand the need for regular check ups this takes away pressure of appointments for both surgery and patient.”

“Unlike some e-consultation systems this was clear and easy to use and I actually preferred it to the annual reviews I have had in the past”

“I think it’s great. It only took a few minutes to complete. Felt happy I could still request a face to face review if I felt I needed it. Saves me and you time”

“Fabulous idea. Easy to follow questions, cover all bases. Highly recommended”

“This feels very simple and empowering”

“Saves so much time, rather than having to make an appointment at the doctors for a review, love this”

“The reason this online system is so useful is that it does not need a login email address or password and it is not necessary to grapple with websites”

Privacy Policy

Please see the Medlink privacy policy on their website:-
Privacy Policy – MedLink