We are seeking a compassionate and dedicated Phlebotomist to join our team. In this role. If you are passionate about providing high-quality care and making a positive impact on the lives of others, we encourage you to apply for this rewarding position as a Phlebotomist.

Main duties of the job

Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the post holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the Phlebotomist will be expected to support the nursing team on an as required basis.

Closing Date - 29th November 2024 

Job Summary

The Patient Pathway Supervisor responsible for the administration team and will manage the smooth day to day running of the Administration departments and team. Ensuring that a high-quality of administrative services are provided to our patients and all third parties. The Supervisor will act as central point of contact for the administration team on a daily basis.

The post holder will work with the Patient Services Manager to develop, organise and manage the day-to-day delivery of services to our patients.

In conjunction with the Patient Services Manager, the post holder will implement agreed policies and procedures and ensure that all Administrators are competent in their day-to-day tasks. On a daily basis, the successful candidate would also be expected to undertake the duties of the Administrators as the business needs dictates.

Essential skills

• Excellent communications skills, oral and written.
• Previous experience of leading and managing people in a fast-paced patient service setting.
• A proven history of developing the skills and confidence of a team and team members to fulfil their potential whilst continuously improving the service they provide to patients.
• Ability to build strong working relationships with your team.
• Ability to assertively manage difficult conversations with team members and patients.
• Ability to contribute to improving patient pathways, including managing change, developing new systems and procedures.

The successful post holder will be required to be work from 9am – 5pm Monday to Friday but also be flexible to accommodate some evenings and Saturday mornings to assist with Extended Access supervision duties.

Closing Date - 4th December 2024 

Job Summary

The Patient Pathway Supervisor will be responsible for overseeing the smooth day to day running of the Patient Services departments and team. Ensuring that a high-quality patient service is provided, acting as central point of contact for patients and for providing effective supervision to the patient services team.

The post holder will work with the Patient Services Manager to develop, organise and manage the day-to-day delivery of services to our patients.

In conjunction with the Patient Services Manager, the post holder will implement agreed policies and procedures and ensure that all Patient Service Advisors are competent in their day-to-day tasks whether this be in the reception areas, on the telephones or when working in other areas of the practice. On a daily basis, the successful candidate would also be expected to undertake the duties of the Patient Service Advisors as the business needs dictates.

Essential skills:

• Excellent communications skills, oral and written.
• Previous experience of leading and managing people in a fast-paced patient service setting.
• A proven history of developing the skills and confidence of a team and team members to fulfil their potential whilst continuously improving the service they provide to patients.
• Ability to build strong working relationships with your team.
• Ability to assertively manage difficult conversations with team members and patients.
• Ability to contribute to improving access for patients, including managing change, developing new systems and procedures.

The successful post holder will be required to be work from 9am – 5pm Monday to Friday but also be flexible to accommodate some evenings and Saturday mornings to assist with Extended Access reception / supervision duties.

Closing Date - 4th December 

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join our fantastic team of Patient Services Advisors and be part of a talented team, doing incredible work within the healthcare sector.

As a Patient Services Advisor at Churchmere Medical Group, you’re able to manage, assist and direct patients in accessing the most appropriate service or healthcare professional in a courteous, efficient and effective way.

You will provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Closing Date - 6th December 2024