At our Ellesmere site we have a dispensary, allowing eligible patients to collect their medication at the practice. We also offer a home delivery service free of charge for patients unable to collect their medications.

The dispensing service is available only to those patients who live more than one mile radius from a Pharmacy, as the crow flies, and who do not live in Wales. Current regulations do not allow us to make dispensary services available to our patients who live within Ellesmere Town.

The dispensary prescription turnaround time is 4 working days, this means you need to order your medication 4 days before you are due to run out. If we have your mobile number, the team will text you to inform you of when your medication is ready to collect.

If you reside outside of Ellesmere town and wish to make use of the practice dispensary, please do contact the practice to sign up.

Patients on regular prescriptions will find that a list of those medicines will appear attached to the prescription to enable them to obtain repeat prescriptions in between routine checks without needing to see the doctor or nurse.

Please do give us 4 working days for all repeat prescriptions. ‘Same day’ requests cannot often be processed in time.

How to order:

• Email: shropshire.pod@nhs.net
• Via the Website: Shropshire, Telford and Wrekin POD (shroptelpod.nhs.uk)
• Telephone: Prescription Ordering Direct - 033 33 583 509
• Download the NHS App or use Patient Online Access

This link is currently only available to order medication and if you need medical advice then please complete an eConsult.

Please note that we have a system of review for all patients on repeat prescription – details of your review date also appear on the slip attached to your prescription.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.90
• 12-month prepayment certificate (PPC): £114.50 for 12 months (or 10 Direct Debit instalments of £11.45)
• 3-month PPC: £32.05
• A PPC for hormone replacement therapy (HRT) covers an unlimited number of some HRT medicines for 12 months, including if they’re prescribed for something other than menopause symptoms. Find out more about the HRT PPC from the NHS Business Services Authority website.
• Hormone replacement therapy (HRT) PPC costs £19.80 and will save you money if you need more than 2 prescribed qualifying HRT items in a year

If you will have to pay for three or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order online 0300 330 134

There is further information about prescription exemptions and fees on the NHS website.

NHS Website

The NHS Prescription Ordering Direct (POD) service is the easy way for you to order your repeat prescription. There is no need to register; all it takes is a simple phone call which you can make from the comfort of your own home - there’s no need to go into your GP practice or pharmacy.

Call NHS Prescription Ordering Direct (POD) on 033 33 583 509 (local rate) between 9am to 5pm Mon-Fri (closed on Bank Holidays)

email shropshire.pod@nhs.net

OR

submit your request via the following website Shropshire, Telford and Wrekin POD (shroptelpod.nhs.uk)

 POD Leaflet