More Useful Links and Handy Tips 🩺

We would like to share the following link which allows you to try the demo system to submit an eConsult. Please note that this DOES NOT come through to the practice so this will not be reviewed by a clinician.

https://demo.webgp.com/

We hope you find the information useful.

We know from your valued feedback how difficult it can be to get through to the practice on the telephone to arrange an appointment. Despite increasing our phone line capacity and employing more patient services advisors to take calls, waits can still be long at peak times.  

This model of practice is called Total Triage and helps us to prioritise urgent care and utilise the many members of our skilled primary care team appropriately.  

All requests for medical advice and treatment, and all other administrative queries can be quickly and easily submitted via the online form.  

The form is available on our website:  www.churchmere.co.uk

If you do not have access to a smartphone, or computer, or are unable to use the online form you will still be able to telephone the practice. A patient services advisor will be able to submit the form on your behalf by completing it with you over the telephone. However, it will greatly improve access on the telephone if all those patients that CAN use the online form do use it.  Completing the form online will be quicker than waiting on the telephone.   

We are committed to providing excellent access to appointments for all our patients and are excited about incorporating new processes that we feel will improve our patients’ experience of contacting the practice.  

For and on behalf of The Partners Churchmere Medical Group